[Updated] iOS 17 ‘Check-In’ feature not working or unavailable? Here are some workarounds


New updates are being added at the bottom of this story…….

Original story (published on Sep. 19, 2023) follows:

Some iOS 17 users have reported that the Check In feature is either not working as expected or is simply unavailable for them.

The Check In feature is a valuable addition to iOS 17. It allows users to automate the process of notifying friends and family when they arrive safely at their destination.


This functionality utilizes your device’s location services to send your real-time location and relevant information to your chosen contacts.

iOS 17 Check In feature not working

However, not all users are experiencing a smooth ride with this feature. While some are reporting inability to send a Check In, others reports complete unavailability (1,2,3,4).


My wife can send me a check in on ios17, but I’m unable to do the same. Both phones fully updated, and we did try turning them on and off. Anyone else having this issue?

Wife has iPhone 13 Pro Max and just installed iOS 17 I’m on iPhone 14 pro max and have installed iOS 17. I’ve tried using The check in feature but this is what I see. She is able to share here check in with no problem. Is this a bug?

Another problem users have encountered is that it works for one party but not the other. In these cases, one person can send a Check In successfully, but the recipient is unable to receive or view it, or vice versa.

In fact, when attempting to send a Check In, some also encounter an error message stating ‘Check In is not available to send to this recipient’.

I can send a check in to anyone but my mom. We’re both on ios17. She can send me one and it works fine, my phone just says that “Check In is not available to send to this recipient” when I try to do it.

Potential workarounds

If you’ve also experienced such problems with the iOS 17 Check In feature, you can check out some workarounds. Firstly, you can try enabling the mobile data in order to share it.

Hello everyone, I am currently testing the check in function and the other person can’t do it with me. The message says that check in can’t be sent to this person. I had this problem also but enabling mobile data fixed it. The other person has also mobile data activated but it doesn’t work.

Those affected can also try sending an iMessage to the recipient’s iCloud email instead of their phone number.


If these solutions don’t work, it’s advisable to reach out to Apple Support. They can provide personalized assistance and, if necessary, escalate the issue for further investigation.

That said, we’ll keep tabs on the latest developments and update this article as and when something noteworthy comes up.

Update 1 (Sep. 20, 2023)

06:25 pm (IST): Those who are unable to use the Check In functionality in iOS 17 are resorting to workarounds like dragging the feature to the first row of the options bar in iMessage.

I had the same issue. In another post, someone draged the check in to the first row of the options bar in iMessage. I tried that, and it worked for me.

Users can also try ‘Resetting All Settings’ if it’s still unavailable for them (1,2).

Note: We have more such stories on dedicated Apple section, so be sure to follow them as well.

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