[Updated] McDonald’s app down, not working or won’t let you sign in? You’re not alone, fix in the works

New updates are being added at the bottom of this story…….

Original story (published on Feb. 15, 2023) follows:

Hungry users have been flocking to Twitter to report that the McDonald’s app is currently down and not working.

Reports started popping up on Downdetector at least a few hours ago and the outage is ongoing.

We’ve added from user reports for reference:

@McDonaldsthe app is down for #Ontario (Source)

I havent gone to mcdonalds breakfast time in years. Of course the app is down. (Source)

The @McDonalds #app is down or broke just like their ice-cream machine. #McDonalds (Source)

According to some reports, the app isn’t responding or letting users sign in to their accounts. This means users are unable to place orders for their McDonald’s meal.

Here’s one such error message some users are getting:


McDonald’s support has confirmed that they are aware of the issue and a fix is currently in the works.

we are currently facing a technical issue with the app and we’re aware of this. be assured that we’re working to resolve it as quickly as possible. (Source)

As a user pointed out, the problem seems to be a server-side issue so a fix should be incoming rather quickly, at least we and the empty stomachs of those impacted hope so.

@McDonalds Well done, your app is F#$&ed yet again! At least this time it is a server side issue and so it should be a relatively quick fix. (Source)

In the meantime, uninstalling and reinstalling should fix the problem, according to support.

try giving the app a quick uninstall/reinstall, that should fix the issue. if not, reach out to us here (Source)

We’ll post an update if and when we come across ant further development. Although, as mentioned above, it’s likely that the McDonald’s app won’t remain down for much longer.

Update 1 (July 11, 2023)

08:32 am (IST): Some McDonald’s customers report that the app is again down or not working (1, 2, 3, 4, 5), but the support team revealed that they are already working on resolving it.

05:25 pm (IST): The latest outage in the McDonald’s app already seems to have been resolved.

Update 2 (October 16, 2023)

09:23 am (IST): Some McDonald’s customers are reporting that the app is currently down or not working as they are unable to login.

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