Sonos servers down, not working, or all music services disappeared? You’re not alone, issue acknowledged


If you’re a Sonos user experiencing issues with your music services or finding that your Sonos system is not working correctly, you’re not alone. Sonos servers are currently down for many.

Sonos, a popular brand for smart speakers and audio systems, is currently facing a server outage that is affecting its music services. Many Sonos users have reported problems, including all music services disappearing.

This outage has left many users unable to access their favorite music streaming platforms and has caused significant inconvenience for those who rely on their Sonos systems for entertainment.

Here are some reports for reference:


I have just updated the software to 15.8.1 as it requires update to my Sonos Roam and then after the update, all music services disappeared and even my NAS musics are unplayable. (Source)

If you’re experiencing problems with your Sonos system, one potential solution is to manually update the Sonos app on your device. This solution has worked for one of those affected, hence, it’s worth a try.

Fortunately, Sonos support team has acknowledged the issue with their service and they are actively investigating it. However, there’s no ETA on the fix.

That said, we will keep tabs on the latest development and inform you by updating this article.


Note: We have more such stories in our dedicated outage section, so be sure to follow them as well.

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