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New updates are being added at the bottom of this story…….
Original story (published on November 24, 2022) follows:
Duolingo is undoubtedly one of the most preferred platforms when it comes to learning new languages in a fun, convenient, fast, and affordable way.
The app promotes the overall growth of an individual by focusing on reading, listening, and speaking skills. It offers almost 100 courses across 40 distinct languages to choose from.
However, learners are currently facing progress-related issues that are quite upsetting for them.
Duolingo progress missing after Path UI update
Several Duolingo users (1,2,3,4,5,6) have taken to social media platforms to report an issue where the Path UI update has completely or partially wiped off their progress.
@duolingo my progress in french was wiped out by this new layout. I am back to unit one. Do something
Source
Can you please help me recover my progress! It was all lost with the path update
Source
Reports suggest that users have lost their years-long progress owing to the new update. It has further left many clueless as to where to start making up for the lost progress again.
It is quite disheartening for all dedicated learners to see years of hard work suddenly disappear.
It should be noted that the new ‘Path UI’ update received a lot of flak from a number of users in the past owing to its linear progression and constraint from choosing a preferred level.
Official acknowledgment
The Duolingo team has acknowledged the issue where the progress has gone missing after the Path UI update.
We’ll take a closer look into this bug, we appreciate your patience
Source
However, there is no ETA for a fix. We also haven’t come across a workaround that can help users regain their progress.
But we will keep tabs on the latest developments and update this story as and when new information emerges.
Update 1 (December 16, 2022)
05:34 pm (IST): Duolingo app on iOS has recently received a new update. However, some users are reporting (1, 2, 3, 4, 5, 6) that it’s causing progress loss in their accounts.
Update 1 (March 10, 2023)
12:17 pm (IST): Some users are again reporting (1, 2, 3, 4, 5) that they are losing their progress and this is happening during Spanish lessons.
Luckily, the support team has acknowledged the problem and said that they are currently investigating it.
Our team is investigating these reports, we should have it resolved soon (Source)
Update 2 (June 21, 2023)
08:43 am (IST): Duolingo users report that the ‘progress missing’ issue has reappeared after the latest app update, affecting the Japanese lessons (1, 2, 3, 4).
Update 3 (September 21, 2023)
09:08 am (IST): Duolingo users have been reporting in recent hours that their progress is lost or being reset, with no apparent explanation (1, 2, 3, 4, 5, 6).
Featured image source: Duolingo
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